What do I do if the name labels come off?

The most common reason for name labels detaching is that they have not been properly attached. The name labels are designed to adhere to synthetic materials and smooth surfaces, which must be clean and dry when applying them. When applying the name label, be sure to rub it with your finger to ensure that all edges adhere well.

When labelling clothing with a name label, it must be applied to the smooth “silk” fabric according to the washing instructions. It is always recommended to wait at least 24 hours before washing the labelled garment or item. If problems persist, please send a WhatsApp message to +254 717 696605 and we will assist you.